Delivery & Returns

 

DELIVERY

 

We offer a flat rate of £3.95 for all orders, and free UK mainland delivery for any order above £50. 

Orders placed before 12pm are usually processed and shipped within 2 working days. All orders are shipped first class and should arrive within 1 day of shipping confirmation. 

 

INTERNATIONAL DELIVERY

 

We currently only deliver to the UK and Europe. Delivery to Europe is £8.95. In the unusual circumstance that the order is above 1kg, shipping will increase to £12.50. 

International shipping times may vary, please get in touch if you require more specific information regarding your destination country.

 

RETURNS

 

If you are unsatisfied with your order upon receipt, please get in touch with us. We will gladly accept returns and issue you a full refund (excluding shipping). Containers must still be full and unused and in all original packaging to qualify for a refund. For any damaged items, send us details of the damage along with a photo and your order number. If the item is in stock we are happy to offer a replacement, otherwise a refund will be issued. Returned cosmetics will NOT be resold, have no fear! 

 

Full refunds will only be granted within 14 days of receipt. Please include your order number when getting in touch, so that we are better able to help you. Contact information can be found here.